FAQ
How to Pay Your Vokia foods Purchase:
At Vokia Farms, we offer you a range of convenient payment methods. Rest assured that your transaction details are always kept confidential, as our trusted payment gateway partners utilize secure encryption technology
Accepted Payment Methods
You can choose from multiple payment options when making your purchase. We accept Internet Banking, Cash on Delivery, and Credit Cards payments. Additionally, we gladly accept Visa and MasterCard for payments made within Ghana.
Order Confirmation and Tracking:
Once your order is confirmed and processed, you will receive a shipment notification via email, providing you with an estimated delivery date. To view order and print invoice, simply log into your account on our website and visit “MY ORDER” section.
Estimated Delivery Time:
Typically, we deliver products to your doorstep within a maximum of 2 working days. Please note that business days exclude public holidays and weekends, ensuring timely delivery of your order.
Order Cancellation:
If you wish to cancel your order, we’ve made it easy for you. Simply contact us at sales@vokiafarms.com to submit your cancellation request.
Credit/Debit Card Safety:
Your online transactions on Vokia farms are conducted with utmost security. We utilize the highest levels of transaction security available on the internet. All credit card and debit card payments on Vokia farms are processed through secure and trusted payment gateways managed by leading banks.
Shipping:
Yes, we ship all over Ghana and outside Ghana. Shipping cost will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed in Ho and its environs will take normally 24-hrs to arrive. Delivery will be provided in your confirmation email or number provided.
What shipping carriers do you use?
We use local courier partners. You’ll be ask to select a delivery method during checkout
Any Questions?
If we still haven’t answered your questions, you can contact us below and we will get back to you soon as possible. Customer support: support@vokiafarms.com or +233 248 953 342